Senast uppdaterad: 15 november 2025

Denna integritetspolicy beskriver hur MiljøLab ApS (”webbplatsen”, ”vi”, ”oss” eller ”vår”) samlar in, använder och lämnar ut dina personuppgifter när du besöker eller använder våra tjänster eller gör ett köp från miljoelab.dk (”webbplatsen”) eller på annat sätt kommunicerar med oss i samband med webbplatsen (gemensamt kallade ”tjänsterna”). I samband med denna integritetspolicy används ”du” och ”din” för att referera till dig som användare av tjänsterna, oavsett om du är kund, besökare på webbplatsen eller en annan person vars information vi har samlat in i enlighet med denna integritetspolicy.

Läs denna integritetspolicy noggrant.

Ändringar i denna integritetspolicy

Vi kan komma att uppdatera denna integritetspolicy från tid till annan, bland annat för att återspegla förändringar i våra rutiner eller av andra operativa, juridiska eller regulatoriska skäl. Vi kommer att publicera den reviderade integritetspolicyn på webbplatsen, uppdatera datumet för "Senast uppdaterad" och vidta alla andra åtgärder som krävs enligt gällande lag.

Hur vi samlar in och använder dina personuppgifter

För att kunna tillhandahålla Tjänsterna samlar vi in information från en mängd olika källor, enligt beskrivningen nedan. Den information vi samlar in och använder varierar beroende på hur du interagerar med oss.

Utöver de specifika användningsområden som anges nedan kan vi komma att använda information som vi samlar in om dig för att kommunicera med dig, tillhandahålla eller förbättra Tjänsterna, följa alla tillämpliga rättsliga skyldigheter, upprätthålla alla tillämpliga Användarvillkor och för att skydda eller försvara Tjänsterna, våra rättigheter och våra användares eller andras rättigheter.

Vi samlar in denna personliga information

De typer av personuppgifter vi samlar in om dig beror på hur du interagerar med vår webbplats och använder våra tjänster. När vi använder termen ”personuppgifter” syftar vi på information som identifierar, relaterar till, beskriver eller kan kopplas till dig. Följande avsnitt beskriver de kategorier och specifika typer av personuppgifter vi samlar in.

Vi samlar in denna information direkt från dig.

Information that you send directly to us through our Services may include:

• Contact information including your name, address, telephone number and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information , including information you choose to include in communications with us, such as when you send a message via the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

We collect this information about your use

We may also automatically collect certain information about your interaction with the Services (“ Usage Data ”). To do this, we may use cookies, pixels, and similar technologies (“ Cookies ”). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

We obtain this information from third parties.

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies that support our site and services, such as Shopify.
• Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) for the purpose of processing your payment to fulfill your orders and provide you with the products or services you have requested, in order to comply with our contract with you.
• When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

All information we receive from third parties will be processed in accordance with this Privacy Policy. Please also see the section below, Third Party Websites and Links.

How we use your personal information

• Providing products and services. We use your personal information to provide the Services to you in order to perform our contract with you, including to process your payments, fulfill your orders, send you communications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and otherwise administer your account, arrange for delivery, facilitate any returns and exchanges, and other features and functions related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
• Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or post, and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe that your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website safe for you and other customers pursuant to Art. 6 (1) (f) GDPR.
• Communicating with you and improving the service. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interests to be responsive to you, to provide you with effective services and to maintain our business relationship with you pursuant to Art. 6 (1) (f) GDPR.

Cookies

Like many other websites, we use cookies on our website. For specific information about the cookies we use in connection with operating our store with Shopify, please visit https://www.shopify.com/legal/cookies . We use cookies to enhance and improve our website and our services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the services (in our legitimate interest in administering, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better tailor services, products, and advertising on our website and other websites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may have a negative impact on your user experience and may cause some of the Services, including certain features and general functionality, to not function properly or to no longer be available. In addition, blocking cookies may not completely prevent the mechanisms we use to share information with third parties, such as our advertising partners.

How we share personal information

In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legitimate purposes and other reasons as set out in this Privacy Policy. Such circumstances may include:

• With suppliers or other third parties who perform services on our behalf (e.g. IT administration, payment processing, data analysis, customer support, cloud storage, provisioning and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request or otherwise consent to our sharing of certain information with third parties, for example to send you products, or through your use of social media widgets or login integrations with your consent.
• With our affiliates or otherwise within our group of companies, in our legitimate interest in running a successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” :

Category	Categories of recipients
Identifiers, such as primary contact information and certain order and account information Commercial information, such as order information, shopping information, and customer support information Internet or other similar network activity, such as usage data Geolocation data, such as locations determined by an IP address or other technical measures	Suppliers and third parties who perform services on our behalf (e.g., internet service providers, payment processors, provisioning partners, customer support partners, and data analytics providers) Business and Marketing Partners Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for the purpose of engaging in advertising and marketing activities as follows.

Third-party websites and links

Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on such websites. Information you provide in public or semi-public locations, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of such third-party platforms without restriction as to their use by us or a third party. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or of their owners or operators, except as stated on the Services.

Children's data

The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as these terms are defined in applicable law) personal information about individuals under the age of 16.

Security and storage of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, they may only apply in certain circumstances, and in some cases we may refuse your request as permitted by law.

• Right to access : You may have the right to request access to personal information that we hold about you, including details regarding the ways in which we use and share your information.
• Right to erasure : You may have the right to request that we erase personal information we hold about you.
• Right to rectification : You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability : You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party under certain circumstances and with certain exceptions.
• Right to Opt Out of Sales or Sharing or Targeted Advertising : You may have the right to direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes that are considered “targeted advertising,” as defined by applicable data protection law. Please note that if you visit our website with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the website.
• Restriction of processing : You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of consent : Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
• Appeal : You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
• Managing Communication Preferences : We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe feature that appears in our emails to you. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

You can exercise any of these rights where indicated on our website or by contacting us using the contact details below.

Vi kommer inte att diskriminera dig för att du utövar någon av dessa rättigheter. Vi kan behöva samla in information från dig för att verifiera din identitet, till exempel din e-postadress eller kontoinformation, innan vi kan ge ett meningsfullt svar på din begäran. I enlighet med tillämplig lag kan du utse ett auktoriserat ombud att göra förfrågningar å dina vägnar för att utöva dina rättigheter. Innan vi accepterar en sådan begäran från ett ombud kommer vi att kräva att ombudet tillhandahåller bevis på att du har auktoriserat dem att agera å dina vägnar, och vi kan kräva att du verifierar din identitet direkt hos oss. Vi kommer att svara på din begäran i god tid enligt gällande lag.

Klagomål

Om du har några klagomål mot hur vi behandlar dina personuppgifter kan du kontakta oss med hjälp av kontaktuppgifterna nedan. Om du inte är nöjd med vårt svar på ditt klagomål kan du, beroende på var du bor, ha rätt att överklaga vårt beslut genom att kontakta oss med hjälp av kontaktuppgifterna nedan eller genom att lämna in ditt klagomål till din lokala dataskyddsmyndighet. För EES finns en lista över ansvariga tillsynsmyndigheter för dataskydd  här  .

Internationella användare

Observera att vi kan komma att överföra, lagra och behandla dina personuppgifter utanför det land där du är bosatt. Dina personuppgifter behandlas även av personal och tredjepartsleverantörer och partners i dessa länder.

Om vi överför dina personuppgifter utanför Europa kommer vi att använda erkända överföringsmekanismer, såsom Europeiska kommissionens standardavtalsklausuler eller motsvarande avtal utfärdade av relevant behörig myndighet i Storbritannien, beroende på vad som är tillämpligt, såvida inte dataöverföringen sker till ett land som har bedömts tillhandahålla en adekvat skyddsnivå.

Kontakta

Om du har några frågor om våra integritetsrutiner eller denna policy, eller om du vill utöva någon av de rättigheter som finns tillgängliga för dig, vänligen ring eller maila oss på christian@miljoelab.dk eller kontakta oss på Holbækvej 7A, Store Merløse, 4370, DK.

I enlighet med tillämpliga dataskyddslagar, och om inte annat uttryckligen anges, är vi personuppgiftsansvariga för dina personuppgifter.